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If you are not 100% happy with your purchase, please contact us within seven days of receiving your order for RMA approval. Complete the RMA Form and include it along with your item/s in original packaging, in new and unused condition. All returned items will be inspected upon receipt, if they have been determined to be in new condition, we will issue a full refund to you minus any shipping charges. If item is found to be used or damaged in any way, the item will be returned to you and no refund will be issued.